Privacy Policy
Last updated: February 2025
1. Introduction
PayLink ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our payment link service at paylink.appsage.co.uk.
By using PayLink, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
When you create a payment link, we collect:
- Your name or business name
- Payment amount and currency
- Description of payment
- Payment instructions you choose to include (e.g., bank details, PayPal)
2.2 Automatically Collected Information
When you or your payers visit our site, we may automatically collect:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
2.3 Local Storage
We use browser local storage to save your preferences (such as dark mode) and link ownership information. This data remains on your device and is not transmitted to our servers.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our payment link service
- Display your payment requests to payers
- Track view counts for your payment links
- Improve and optimize our service
- Respond to your enquiries and support requests
- Detect and prevent fraud or abuse
4. Data Storage and Security
Your payment link data is stored securely on our servers located in the United Kingdom. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent — When you share a payment link, its contents are visible to anyone with the link
- Legal requirements — If required by law, court order, or governmental authority
- Service providers — With trusted third parties who assist in operating our service, subject to confidentiality obligations
6. Your Rights
Under UK data protection law, you have rights including:
- Access — Request a copy of your personal data
- Rectification — Request correction of inaccurate data
- Erasure — Request deletion of your data
- Objection — Object to processing of your data
- Portability — Request transfer of your data
To exercise these rights, please contact us at the email address below.
7. Data Retention
Payment links and associated data are retained for as long as they remain active. Inactive links may be deleted after 12 months of no activity. You can delete your payment links at any time from your dashboard.
8. Cookies
We use minimal cookies and local storage for essential functionality only (such as saving your preferences and identifying your links). We do not use tracking cookies or third-party advertising cookies.
9. Third-Party Services
Our service may contain links to third-party payment processors (such as banks or PayPal) that you include in your payment links. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
PayLink is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@appsage.co.uk